Privacy Policy
Last Updated: August 2024
The Creative Frog is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thecreativefrog.com.au, use our services, or engage with our digital design company. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
- Information We Collect
Personal Information: We may collect personal information that you voluntarily provide to us when you sign up for our services, subscribe to our newsletter, fill out a contact form, or otherwise interact with us. This information may include your name, email address, phone number, and payment details.
Non-Personal Information: We may collect non-personal information, such as your browser type, IP address, pages visited, and other technical data that helps us improve our website and services.
- How We Use Your Information
We use the information we collect in the following ways:
- To provide and maintain our services, including processing transactions and managing customer accounts.
- To communicate with you, including sending you updates, newsletters, marketing materials, and responding to your inquiries.
- To improve our website and services based on user behaviour and feedback.
- To comply with legal obligations and protect the rights and safety of our company, customers, and others.
- How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
- Legal Requirements: We may disclose your information if required by law, or to protect our legal rights, comply with a legal obligation, or defend against legal claims.
- Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
- Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.
- Your Rights and Choices
You have the right to:
- Access and Update: Request access to or correction of your personal information.
- Opt-Out: Unsubscribe from our marketing communications at any time by following the opt-out instructions provided in those communications.
- Delete: Request the deletion of your personal information, subject to certain legal exceptions.
To exercise any of these rights, please contact us at hello@thecreativefrog.com.au
- Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes to this policy will signify your acceptance of the updated terms.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Creative Frog
hello@thecreativefrog.com.au
0421 753 144